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Thread: Summon Night 6 Production Bits

  1. #871
    Senior Member banditwolf's Avatar
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    I got my vita from Amazon soon after launch. Seems to me they aren't trying to get one in from another center. You did order direct from Amazon and not a third party seller?
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  2. #872
    Senior Member ramzastrife's Avatar
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    Quote Originally Posted by banditwolf View Post
    I got my vita from Amazon soon after launch. Seems to me they aren't trying to get one in from another center. You did order direct from Amazon and not a third party seller?
    Yes. Pre-ordered it back in July. They have had me approve 2 separate shipping delays. So at least this is different than the nightmare I went through with my south park order last month.

  3. #873
    Administrator vicireland's Avatar
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    Quote Originally Posted by ramzastrife View Post
    Somewhat unrelated, I have 2 week old private message about an order. I would hope he contacted you, and don't really know why he sent it to me since it has all his personal info and order details. Do you want me to send that over to you?
    Just tell whoever that is to email customerservice@gaijinworks.com. I'm trying to wean myself from thinking I need to handle everything personally.

  4. #874
    Administrator vicireland's Avatar
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    Quote Originally Posted by ramzastrife View Post
    Yes. Pre-ordered it back in July. They have had me approve 2 separate shipping delays. So at least this is different than the nightmare I went through with my south park order last month.
    Well if you go back into a chat and can find out what distribution center that is, we can probably clear the logjam by talking to Amazon from our side.

  5. #875
    Senior Member ramzastrife's Avatar
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    Quote Originally Posted by vicireland View Post
    Well if you go back into a chat and can find out what distribution center that is, we can probably clear the logjam by talking to Amazon from our side.
    Saravanan from Amazon said they are not provided with that information for security reasons.

    Saravanan: Thanks for the details.
    I'm sorry unfortunately we're not provided with these information for security reasons. Hope you understand our limitations.
    However, I see that our previous representative updated your order and it will be ship anytime now and deliver to you with high priority.
    Saravanan: In this case, we have a seller support team to assist the sellers in Amazon. They can able to check these details and help them with this.
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  6. #876
    Senior Member xelement5x's Avatar
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    LOL

    Translation:
    "We screwed up. I'm just trying to hide this under the rug before we get in trouble with the seller. "
    Quote Originally Posted by MrBonkers View Post
    Actually this makes the localization good, but because it doesn't match the Japanese Script 1:1 people throw a fit. And if that's a problem for you, GTFO, go improve your Japanese and play the Japanese version to be as pure and kawaii as you want.

  7. #877
    Senior Member ramzastrife's Avatar
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    Quote Originally Posted by xelement5x View Post
    LOL

    Translation:
    "We screwed up. I'm just trying to hide this under the rug before we get in trouble with the seller. "
    To be fair to that Rep, I contacted them on another issue last night and asked them to check on the other, so it might not have been in their area.

    I am kind of over Amazon at the moment. 3 issues in less than a month I have had to contact customer service about and the one last month was a cluster **** that wasted so much of my time.

  8. #878
    Im just curious bout when the order to the uk are being sent out if they haven't already? ta

  9. #879
    Senior Member storino03's Avatar
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    Quote Originally Posted by ramzastrife View Post
    Saravanan from Amazon said they are not provided with that information for security reasons.
    They can see which Fulfillment Center a package originated from.

  10. #880
    Administrator vicireland's Avatar
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    Quote Originally Posted by Hoktomaster View Post
    Im just curious bout when the order to the uk are being sent out if they haven't already? ta
    All Wonderful Edition orders (except one we were asked to hold for a couple weeks) have shipped. International orders just completed this past Monday.

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